Frequently Asked Questions
Everything you need to know about shopping with MASHBIR//365
What are your shipping options and delivery times?
We offer standard and express shipping across the country. Standard delivery typically takes 3-5 business days, while express shipping arrives within 1-2 business days depending on your location.
What is the return policy for MASHBIR//365 products?
You can return unused items in their original packaging within 30 days of purchase. Please ensure all tags are attached and you have your digital or physical receipt for a full refund.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal and Apple Pay for a secure checkout experience.
How can I track my order after it has been shipped?
Once your order is dispatched, you will receive an email containing a tracking number and a link to our carrier's website to monitor your package's progress in real-time.
Are the products sold on MASHBIR//365 authentic?
Absolutely. We pride ourselves on offering only 100% authentic products sourced directly from official brands and authorized distributors to ensure the highest quality for our customers.
Can I modify or cancel my order after placing it?
To ensure fast delivery, we process orders quickly. You can modify or cancel your order within 30 minutes of placement by contacting our customer support team via live chat or email.