Returns & Exchanges

At MASHBIR//365, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a straightforward return and exchange process within 30 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Log into your account portal and select the items you wish to return to receive a unique Return Authorization number.

• 2.
  Pack Your Items

  Securely place the unused items in their original packaging, ensuring all tags and labels remain attached to the products.

• 3.
  Ship the Package

  Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location or MASHBIR//365 drop-off point.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned goods, your refund will be processed back to your original payment method within 5-7 business days.